Thursday, August 7, 2008

Time Tackles Fees

Time is out with a survey on the latest round of airline fees attempting to answer "Who is the stingiest?" Their answer: US Airways. The list goes (from stingiest to least stingiest): USAirways, United, American, Northwest, Continental, JetBlue, Delta, Virgin America, Southwest.

A few comments:

1. I love seeing Southwest at the top of this list and USAirways at the bottom. I don't actually enjoy flying either carrier, but, from a business perspective it is a testament to the difference between good management and bad management.
2. I think Continental deserves better. They still have blankets and some meals at meal times. Is that necessary? I'm not sure, but if this is about stingiest then they deserve more.
3. United has a real problem on its hands. It is bad to be fighting to be the next USAirways.
3. I'm not sure what Virgin America is doing on this list. This a list about large carriers dealing with fuel costs. Virgin America is not a major carrier.

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